Before we get into specifics, let us be clear on our shipping "philosophy":
- We want to get things to you as quickly as humanly possible
- Products will be shipped in a timely manner. If you feel it has taken longer than it should to receive your product, you can email us or contact us at 877-935-8906.
- Magazine subscriptions may take up to 8 weeks to get your first issue
- If there is a shipping charge (for expedited shipping, for example), we are not in business to "profit" from shipping; you are charged what we are charged and those prices are reflected by the shipping choices as you complete your order.
The primary shipping service used is up to each vendor in the Concrete Decor Marketplace. Typically "ground" service will be used as that is the most cost effective way to get products from coast to coast in a timely manner.
Delivery Time is dependent on 2 factors:
- "Availability". Every product detail's page will show a value similar to "In stock (Only 3 left in stock)". This informs you of how quickly an item will be ready to ship out. If it is in stock it will ship out quickly. For example, some items will ship within 24 hours, others in a couple days. The "Availability" value is an estimate. We do our best to ship items out as quickly as possible, so we often get orders out more quickly than is noted by the "Availability" time frame, but please do not count on that.
- The method of delivery - our Free shipping method is either USPS or UPS. Additionally, please note that delivery time is also based on "business" days. For example, if you place an order on Sunday, it's impossible for us to ship an item the same day as all the shippers are closed.
Free Shipping Offers
Free shipping promotions are available on domestic shipments, within the continental United States, only.
We do not profit from shipping. Should you charge Rush shipping, or if we're shipping your order internationally, your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package. Shipping costs are calculated on the website automatically during Checkout based on the weight of the items you are purchasing.
If you'd like to make a purchase and have it shipped internationally there may be additional information required to ship. Please place your order and the vendor may contact you for further details.