Before we get into specifics, let us be clear on our shipping "philosophy":
- We want to get things to you as quickly as humanly possible
- Magazine subscriptions may take up to 8 weeks, hopefully less, to get your first issue
- To keep things simple, we offer Free Shipping in the continental United States on all online orders
- If there is a shipping charge (for expedited shipping, for example), we are not in business to "profit" from shipping; you are charged what we are charged
- Undercommit; overdeliver
Our primary shipping service is USPs orUPS. Both are "ground" services that take 5-7 business days from coast-to-coast (our products ship from our store in Eugene, Ore.).
Delivery Time is dependent on 2 factors:
- "Availability". Every product detail's page will show a value similar to "In stock (Only 3 left in stock)". This informs you of how quickly an item will be ready to ship out. If it is in stock it will ship out quickly. For example, some items will ship within 24 hours, others in a couple days. The "Availability" value is an estimate. We do our best to ship items out as quickly as possible, so we often get orders out more quickly than is noted by the "Availability" time frame, but please do not count on that.
- The method of delivery - our Free shipping method is either USPS or UPS. Additionally, please note that delivery time is also based on "business" days. For example, if you place an order on Sunday, it's impossible for us to ship an item the same day as all the shippers are closed.
Free Shipping Offers
Free shipping promotions are available on domestic shipments, within the continental United States, only.
>We do not profit from shipping. Should you charge Rush shipping, or if we're shipping your order internationally, your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package. Shipping costs are calculated on the website automatically during Checkout based on the weight of the items you are purchasing.
If you'd like to make a purchase and have it shipped internationally, please send us an email at service [at ] concretedecor [dot] net. Be sure to include a list of the products you'd like to purchase, your shipping address, phone number, and the email address to which we should send an invoice. A member of our Customer Service team will contact you to make all the arrangements.